Communication & LETTERS HOME

Communication leads to community, that is, to understanding ... and mutual valuing.

Rollo May - Psychologist

With COVID-19, any face to face meetings are strictly by appointment and social distancing must be maintained. Wherever possible meetings should take place by telephone or video call.

As before, your child's teacher/s should be the first port of call. You can always pass a message via email to or though Google classroom. If urgent, please telephone.

Communicating with us

Your first port of call would usually be your child's teacher. If this is not possible please contact the phase leader (who can be found in Classes). If your issue remains please contact the headteacher (Ms Catriona Stewart) or deputy headteacher (Mrs Lisa Rutter-Brown). If your concern is related to your child's disability or special educational needs, please contact Lisa Rutter-Brown. You can call the office or e-mail us for an appointment. Appointments can be face to face, via a Google Meet or by telephone.

Telephone us on 01606 800170. Teaching staff will not usually be available during teaching hours but will aim to call you back to you on the same day if possible.

Email us via Please put FAO and the name of the person the message is for in the subject line and office staff will pass it on. If your communication is confidential and contains personal or sensitive information please mark it CONFIDENTIAL in the subject line and attach the information as a word document. Teachers aim to respond to emails within three working days (this will be longer if your email is to a part time member of staff). Please do not email teachers directly and send all correspondence through the school office address.

Please note that parents and carers must not use teachers' individual email addresses which are not shared with families out of respect for staff wellbeing. All communication with school should be via the school email address

We welcome constructive feedback - positive things as well as where we can improve! Email us at Mrs Cotton leads on parental engagement in school and will bring your comments to governors, leadership team and staff.

Google Classroom is a space where pupils can message one another using hangouts which is a much safer and restricted online communication tool than others on the internet. Google Classroom teaches children from a young age that the online world is a public place (teachers and classmates can see their comments and posts) while ensuring that they are in a secure environment only accessible through an @kingsmead email address.

Quick Surveys are one way we can gather your views quickly to help inform new policies. For example 80% of parents responding supported healthier desserts Monday-Thursday so we were able to go ahead with plans confident in families' support. These are sent out on a Google form and should only take a few minutes to complete.

Communicating with you

  • Diary dates - the school calendar including holidays, INSET days, special events and performances and trips.

  • Email - things we need you read, generally practical stuff.

  • Google Classroom - since January 2018 we have rolled out Google classrooms where teachers communicate homework and other class news. Parents can access their child's classrooms though their child's school email address and sign up to receive notifications. Messages can be to individual pupils and their parents and carers as well as the whole school, year group, a class, or group of children.

  • Google forms for trips etc. will be communicated via your email address.

  • Headteacher's Blog - life in school and things that we are thinking about in school which families might be interested in too. Most weeks Ms Stewart writes a Monday Message and Mrs Rutter-Brown a Thursday Thought.

  • Newsletters - three times a year at the end of term, celebrating highlights and co-written by children, staff and other adults in school.

  • Text - for short-notice messages such as the cancellation of a club; due to costs we avoid texting whenever possible.

  • Website homepage - the week's events, what's coming up and new stuff on the website.

  • Letters home - most communication is by email. Letters and documents sent as attachments are posted here.
You can also leave feedback about the school on the Ofsted Parent View website.

Dates and events can be subject to change and while we do try to communicate this through the website homepage, monthly news updates or by email the best place to check is the Diary Dates - a google calendar you can sync to your phones or computers. It is very helpful that when checking out information, parents try the website before ringing the office.

We have 2 social media spaces which are to celebrate the work of the school with parents, colleagues, ex-pupils and others. These are not for pupils who are all below the age to have social media accounts.

KMPSGallery on Instagram is our virtual gallery of children's artwork.

KingsmeadPri on Twitter celebrates some of the special events that go on in school and keeps us informed with what our friends and partners including the DfE and Ofsted are up to.

We do not use Facebook. Any Facebook accounts set up by parents are independent and not the responsibility of the school.

Archive Communication